EMINENT CUSTOMER SERVICE

Customer Service at Eminent Medical Transport is different. We practice a Total Customer Service Ideal. Basically what that means is we are focused on every aspect of our service. From the initial phone contact to the end of the transport, we will do our very best to insure your transportation is performed to our standards.

What are our standards? We expect to be on-time. We expect that our staff will be on the same page as yours. We expect to have provided you with payment requirements. We expect to be the only company you will want to call after our first engagement. We expect all this from ourselves because we believe no one will try harder for you than we will..

We also provide you with tools that our comptition cannot. Like our "Secure Access Pages" and our proven "Safety Net System". We also have a few other tricks up our sleeve that we believe you will find extremely helpful.

If you would like to improve your Medical Transportation situation, call Eminent Medical Transport (EMT) at 484.478.0001.

We are also well known for our face to face communications, we visit your facility very often. Dont be suprised if the President or Vice President is performing your transport. We expect all of our Management Team to transport patients regularly. Placing the decision makers right in front of you. No one at Eminent Medical Transport is untouchable.

We find this policy has proven extremely gratifying in resolving issues or just improving a general understanding of the many issues that face us all. From Medicare Regulations to HIPAA to just listening and understanding more or less complex issues of personality. We cover it all. Do you have a sweet tooth? Let us know!

Need to discuss an issue or to improve your understanding of Transportation Cost Management? Just click the link below to open a Communications Box.

Be advised-We take your issues seriously, therefore your requests will remain confidential.

Please provide all of the following;

1-Full Name

2-Title (LPN, RN, etc.)

3-Work Location (Name of Hospital?Nursing Facility, etc)

4-Floor with Nurses Station or as much specific geographic information as possible so that we can find you.

5-Next date available your available

6-Issue, Concern or Comment (Be specific)

Contact Resolution Center

If your concern requires Immediate Attention, please call 484.478.0001.